Business

Courses in Business are very broad and will give your employees a wide range of skills to help increase office efficiency. The Business non-specialist course centres on a core of the common Business units, with electives taken from either the common units or the specialist courses. For example a trainee can take the required 8 common units, plus 2 Marketing units and 2 Human Resources units to match your needs.

Management

Business Management courses focus on giving your organisation’s office managers the skills they require to efficiently manage staff and resources. Whereas Business (Frontline Management) is aimed at developing the skills of managers involved at an operational level, Business Management courses are designed to develop the skills of managers at the business level, including allocation of resources, networking, and strategy implementation.

Administration

Business Administration is designed to help your staff improve office efficiency, employ company and industry-specific policies and procedures, and apply safer work practices in a professional manner. Skills learnt may include complex use of office computer applications and a range of organisation skills.

Sales

Courses in Business (Sales) are designed to give your sales staff all the skills they need to successfully sell your products and services to both current and potential clients. Course outcomes include acquiring new customers, product knowledge development, creating sales solutions and after-sale support.

Frontline Management

Business (Frontline Management) covers the skills and knowledge required for supervisors and team leaders to effectively manage work units and teams. Trainees undertaking a course in Business (Frontline Management) will usually have a qualification and/or high level of experience in the type of work that their teams undertake, e.g. a warehouse supervisor studying Frontline Management may have a Certificate III or IV in Warehousing as well as several years experience working on the floor.

Human Resources

Business(Human Resources) will provide your staff with the skills they need to administer your business’ HR systems, including hiring and firing, implementing HR protocols and payroll.

Marketing

Marketing is an essential function for furthering your business. Courses in Business (Marketing) give your employees the skills to analyse markets and sales performance, forecasting and promoting the business.