Retail Training

Retail qualifications give employees the skills necessary to effectively serve your customers, including the promotion of products, giving advice, and handling complaints and returns.

Higher-level Retail qualifications prepare employees for management roles in stores or area management for franchises, and include skills such as budgeting, recognising marketing opportunities and recruiting staff.

Please note, training and assessment for SIR30216 Certificate III in Retail may be provided by Berengarra on behalf of Flexible Training Solutions.