Warehousing Operations

Our Warehousing Operations qualifications are designed to give your warehouse staff all the skills they need to fulfil the tasks assigned to them, while capitalising on your way of doing business. Units involve training in housekeeping, picking and packing, safely handling loads, product knowledge, estimating weight and dimensions, dispatching/receiving goods, and cargo and lean processes.

The program allows us to work across all aspects of your operation while being specific enough to customise for individual roles in receiving, dispatching, picking/packing and stock control. Your business may choose to involve teams from all areas by injecting role-specific modules into the program. Our Holistic Approach is based on the understanding of the need to engage with employees, whilst minimising the disruption to usual business activities.


Real Workplace Training

What makes us so unique is that our assessments are usually tasked-based rather than unit-based. This allows us to deliver a truly integrated solution with the trainees’ work and ensure that they gain skills that are specific to your business.

We believe that training should be the work, and that the work is the training. With this belief we, in conjunction with your team, will develop a training plan that focuses on skills and knowledge gaps, rather than training for training’s sake.

Historically, we have taken a work-based clustered approach to ensure students are not overloaded with information and to allow us to individualise our training.

A Clustered Approach
Introduction to Warehousing
• Follow occupational health and safety procedures
• Complete workplace orientation/induction procedures
• Prepare workplace documents
• Implement and monitor occupational health and safety procedures
Operational Expertise
• Complete receival/dispatch documentation
• Organise dispatch operations
• Organise receival operations
• Receive and store stock
Operational Capability
• Check and assess the operational capabilities of equipment
• Move materials mechanically using automated equipment
• Operate a forklift
• Shift materials safely using manual handling methods
Innovation and Continuous Improvement
• Deliver and monitor a service to customers (internal/external)
• Apply quality systems
• Organise personal work priorities and development
• Participate in environmentally sustainable work practices
• Undertake root cause analysis